Bank Teller Required

  • Witsridgegroup
  • Johannesburg, Gauteng, South Africa
  • Aug 22, 2017
Full time Banking

Job Description

We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.

Responsibilities

  • Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
  • Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
  • Make sales referrals, suggest alternate channels and cross-sell products and services
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
  • Comply with regulatory requirements
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Resolve customers’ issues and provide relevant information

Duties and Responsibilities

Responsibilities

  • Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
  • Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
  • Make sales referrals, suggest alternate channels and cross-sell products and services
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
  • Comply with regulatory requirements
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Resolve customers’ issues and provide relevant information

Minimum Requirements

Requirements

  • Proven working experience in banking, personal banking, retail banking or financial services
  • Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • Attention to detail and mathematical skills
  • Excellent sales skills
  • BS in Finance, Banking or relevant field

EE/AA

Yes